Refund & Subscription Policy

Subscription & Billing

• All SynxZap subscriptions are prepaid and non-transferable.
• Billing occurs automatically based on the plan selected (monthly, quarterly, or yearly).
• All invoices are considered final once payment is successfully processed.
• Subscription renewal is automatic unless cancelled before the renewal date.
• Additional charges such as WhatsApp conversation costs, integrations, or usage-based fees will be billed separately.

Refund Policy

Refunds are not applicable for:

• Change of mind
• Downgrade or upgrade after payment
• Non-usage of the platform
• Delays caused by third-party services or user-side technical issues

In the rare event of a proven billing error directly caused by SynxZap, a credit may be issued to your account — not a cash refund — after internal verification.

Chargebacks or payment disputes raised without prior written notice to SynxZap may result in immediate suspension or termination of the account.

Cancellation Policy

• You may cancel your subscription at any time from your dashboard or by written request.
• Cancellation stops future renewals but does not entitle you to a refund for the remaining period of the active subscription.
• Upon cancellation, services remain active until the end of the paid billing cycle, after which all associated data and access may be deleted permanently.

Account Termination

SynxZap reserves the right to suspend or terminate any account at its discretion for reasons including, but not limited to:

• Payment failure or chargeback initiation
• Breach of Terms & Conditions
• Misuse of communication tools and automation features

Termination for any of the above reasons does not qualify for refund or credit.

Modifications

• SynxZap may update, modify, or revise this policy at any time without prior notice.
• The latest version published on synxzap.com will always supersede previous versions.
• Continued use of SynxZap services after policy updates constitutes acceptance of the new terms.