About Linger
Linger is a luxury artisanal furniture and home decor brand creating bespoke handcrafted pieces for contemporary spaces.
The Challenge
High-value furniture purchases require personalized guidance, custom quotes, and material sample previews that traditional e-commerce storefronts cannot easily fulfill.
The SynxZap Solution
- 1-on-1 Designer Consultation: SynxZap multi-agent live chat enabled design specialists to share high-res video previews, custom catalogs, and instant price quotes.
- VIP Broadcast Lists: Private previews of limited-edition releases sent directly to high-net-worth clients.
Results & Impact
- ₹45 Lakhs in incremental sales within the first quarter.
- 42% Boost in average order value.
- 95%+ CSAT Rating from high-value shoppers.
