Answers in seconds.
An AI agent handles the repeat questions, day and night. Your team sees only the chats that need a person.
Sound familiar?
The same ten questions, all day
Order status, timings, return policy. Your team answers them by hand.
Chats get lost across phones
Three staff, three phones, no idea who replied to whom.
Nights and Sundays go unanswered
Customers wait until morning or go somewhere else.
Live in three steps.
Train
the AI agent on your FAQs, policies, catalogue and order data.
Route
everything else to the right person by topic, language or customer type.
Hand off cleanly
Agents see the full history and take over in one click.
Everything it takes, in one inbox.
Shared team inbox
WhatsApp, Instagram and Facebook in one place, with assign, note, snooze and close.
AI agent
Answers from your own content, never guesses, and hands over when it's unsure. [confirm]
Quick replies and saved answers
Consistent answers to common questions in two taps.
Business hours and away messages
Set expectations and collect details after hours.
Order lookup
Pulls live status from Shopify, WooCommerce or your system. [confirm integrations]
CSAT and reply-time reports
First reply, resolution time and rating, by agent and by channel.
Flows you can switch on today.
Results from teams like yours.
[Client] cut first reply time from 4 hours to 8 seconds.
Handled 12,000+ monthly conversations with instant AI answers without increasing support headcount.
Questions,
answered.
Quick Links & Free Tools
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